Citizen Rewards Update

After careful consideration, CITIZEN has decided to close the current rewards program on 31st March 2014.

All outstanding swing tags must be received at Citizen Watches Head Office (Frenchs Forest, Sydney) on or before the 31st March 2014, no swing tags will be accepted after this date. Please note our PO Box address has been changed and swing tags need to be sent to PO Box 6668, Frenchs Forest BH, NSW 2086

Swing tags received during March 2014 will be processed in April 2014, and the money will be transferred onto your card.

Regardless of the expiry date on your current card, all cash on the card needs to be spent by 31st May 2014. As per the T&C's, after this date the money will be forfeited and the card will be cancelled.

Thank you for participating within our rewards program and wishing you all the best for 2014.

The Citizen Rewards Team

Citizen Rewards is our way of recognising the dedication and loyalty of the retail sales industry. The reward solution offering front line retail consultants the opportunity to be rewarded for simply selling branded Citizen watches.

For more information, please refer to:

For disputes relating to amounts deducted from the value of your Citizen Visa Debit Card including in the case of error or unauthorized use, in first instance, please complete, as soon as practicable, the Card Holder Dispute Form

Swing Tags

Citizen Rewards Program Members, if you would like to send us your swing tags, please complete the Application To Claim Points Form

Change of details

If your personal details have been changed since your application, please complete the Change of Details Request Form

Check Your Balance

To check your balance on your Citizen Visa Debit Card, please visit

(Note: to access the webpage, the cardholder will be required to provide the 16-digit card number, cardholder date of birth and 3 digit security code provided on the back of the Debit Card. Refer to the Citizen Visa Debit Card Conditions of Use issued by Westpac for more details)