Authorised Service Centres
We recommend if Citizen, Eco-Drive or Promaster watches are in need of service or repair, that our customers only use a Citizen Authorised Service Centre.
Any damage caused by repairs or alterations by unauthorised technicians may void your warranty. - Warranty T&C's
Please refer to the Warranty Section to find out what repairs and service are included under warranty.
Throughout Australia and New Zealand there are several Citizen Authorised Service Centre's.
Please visit Global Support Network for support in other countries.
Australia
SYDNEY HEAD OFFICE
Citizen Watches Australia
Postal Address:
Citizen Watches Australia Pty Ltd
PO Box 748
Chatswood, NSW, 2057
Physical Address:
Citizen Watches Australia Pty Ltd
Central Plaza, Suite 7.01, Tower 2
475 Victoria Avenue
Chatswood, NSW, 2067
Ph: (02) 9452 7300 Freephone: 1800 069 098
Email: cs@support.citizenwatches.com.au
New Zealand
TAUPO
Pilbrows Watchmakers
Suite 5 Suncourt Plaza
19 Tamamutu Street
TAUPO 3330
Ph: (+64 7) 377 3550
Email: info@pilbrowswatchmaker.co.nz
Web: www.pilbrowswatchmaker.co.nz
CHRISTCHURCH
Ilam Watchmakers Limited
207 Waimairi Road,
Christchurch 8041
Ph: (+64 3) 357 1002
Fax: (+64 3) 358 3004
Email: shop@ilam-watchmakers.co.nz
Web: www.ilam-watchmakers.co.nz